Informativa sui rimborsi

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Easy Return Policy is applicable only if or the following reasons:

1. Damage / dead on arrival,

2. Manufacturing defect/Expired product 

3. In-correct product. 

Your item must be in the same condition that you received it, unworn or unused, with tags and in its original packaging. You’ll also need the receipt or proof of purchase

To start a return, you can contact us at swadeshibamboo@gmail.com . If your return is accepted, we will send you instructions on how to send your package. 

You can always contact us for any return question at swadeshibamboo@gmail.com

Note: You are not entitled to a replacement or refund easily, because you changed your mind, found it cheaper somewhere else, decided you did not like the purchase or if you ordered the wrong item, for above condition we will charge transportation cost at actual

For outstation order customer can send the product to below address as in same package as received, after receiving product in good condition refund issued in 3 - 4 business days

*Order cancellation accepted only within 24 Hours

Your request needs to be sent to swadeshibamboo@gmail.com  or call 6396356415

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at swadeshibamboo@gmail.com

 

Exclusions

Return is not available for:

• damage due to misuse by you or the user;
• damage caused by use with another item;
• damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external cause;
• Where proof of purchase (invoice or paid Order confirmation) cannot be provided.

 

Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll automatically refund your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

 

You can always contact us for any return or refund questions at swadeshibamboo@gmail.com 

Return - Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

All returns must be shipped at:

12N opposite the guru school, Karamchari Nagar, Izzatnagar, Bareilly, Uttar Pradesh 243122

Mobile: 6396356415

Hours: Mon--Sat 11:00 am - 10:00 pm